Privacy Policy

Greenlawn Homes ("Greenlawn," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website, how we use it, who we share it with, and the choices you have. By using this website, you agree to the practices described here.

Information you provide to us

We collect the information you choose to give us through the forms on this site, including:

• Contact and inquiry details — your name, phone number, email address, and preferred method of contact.
• What you're looking for — the answers you provide in our questionnaire, such as whether you want to buy a home, rent a lot, build new, or explore financing; your budget range and timeline; community preferences; and household details such as household size and pets.
• Financing pre-qualification — if you use our pre-qualification form, you may share your desired payment or budget range, a self-reported credit range, and employment status. This is a soft inquiry only: we do not ask for your Social Security number or bank or card details through this website, and completing the form does not result in a hard credit check.
• Home and community interest — the specific home or community you ask about when you request a tour, a call back, or more information.
• Resident requests — if you submit a maintenance or other resident request, we collect your name, contact details, community or lot, and a description of your request.

Information collected automatically

When you visit the site, our hosting provider automatically records standard technical information such as your IP address, browser type, and the pages you view, to keep the site secure and running. We use a privacy-friendly challenge (AltCHA) to distinguish people from automated bots when you submit a form. The site uses only the cookies necessary for it to function; we do not use third-party advertising or cross-site tracking cookies.

How we use your information

We use the information you provide to:

• respond to your inquiry and follow up with you by your preferred method;
• match you with the right member of our team — sales, financing, or community management;
• provide the homes, community, financing, and resident services you ask about; and
• keep records of our communications with you.

How we share your information

We do not sell your personal information. We share it only as needed to operate our business:

• Service providers who run this site and our systems — including our website platform, which delivers your form submissions to us by email, and our customer management system, which we use to track and respond to your inquiry.
• Financing partners — if you ask us for help with financing, we may share the information you provide with trusted lending partners so they can follow up with options.
• When required by law — we may disclose information if required by law or to protect our rights, our residents, or the public.

Data retention

We keep your information for as long as needed to respond to you and provide our services, and as required for legitimate business, legal, tax, or accounting purposes.

Your choices and rights

You may ask us to access, correct, update, or delete the personal information we hold about you, or ask us to stop contacting you, by reaching out using the details below. If you no longer wish to receive calls, texts, or emails from us, let us know and we will honor your request.

Children's privacy

This website is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.

Security

We take reasonable measures to protect the information you share with us. Please remember that no method of transmission over the internet is completely secure.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when we post the updated policy on this page, so please review it periodically.

Contact us

If you have questions about this Privacy Policy or your information, contact us at:

Greenlawn Homes
1390 Duvall Road, Lockbourne, OH 43137
Phone: (614) 443-7421
Or use our contact page.